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How to report a missing package

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Holidays are around the corner. And with a pandemic raging around the US, it’s likely you’ll be doing at least some of your shopping online. If you’re worried about cards and packages being lost in the mail, don’t be — tracking your mail and reporting items missing is easy and can be done entirely online.

Before you report a package missing, you’ll want to make sure you’ve used the carrier’s online tracking service to check its location — it’s possible your item is still on its way. (For this reason, it’s a good idea to use tracking on any important mail.) But if it’s been quite a while since your package was supposed to arrive and you still don’t have it, follow the steps below.

Re-opening Continues Across Densely Populated New York And New Jersey Areas Photo by Noam Galai / Getty Images

Report a missing package to USPS

  • First, check if your package has a tracking number. You should be able to find it on your post office receipt, shipping confirmation email, or the bottom peel-off portion of your tracking label. Enter that number on the USPS tracking website to see where your package is.
  • If that doesn’t help, complete an online help request form using your package’s tracking number. The USPS will forward this to your local post office.
  • If you haven’t received your package seven business days after submitting your help request form, open a missing mail search. You’ll need the sender’s and recipient’s mailing addresses, the size and type of the shipping container, a description of the contents, a tracking number or other identifying information from your mailing receipt, and any pictures that could help identify your item. USPS will forward this to your local post office.
American FedEx Express delivery truck seen in Hong Kong... Photo by Budrul Chukrut / SOPA Images / LightRocket via Getty Images

Report a missing package to FedEx

  • First, enter your FedEx tracking ID on FedEx’s website to see where your package is.
  • If that doesn’t help, file a claim on FedEx’s website. You’ll need your tracking number, as well as any photos or other documentation that can help identify your package.
United Parcel Service truck Photo by: Don & Melinda Crawford / Education Images / Universal Images Group via Getty Images

Report a missing package to UPS

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Conquer Your Pup’s Dander and Fur With $700 Off a Cobalt or Charcoal Bobsweep PetHair Plus Robot Vacuum

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Best Home DealsBest Home DealsThe best home, kitchen, smart home, and automotive deals from around the web, updated daily.

Bobsweep PetHair Plus Robot Vacuum & Mop (Cobalt) | $200 | Best Buy

Bobsweep PetHair Plus Robot Vacuum & Mop (Charcoal) | $200 | Best Buy

Allergies can be bad enough as the seasons change. Don’t let pet hair and dander add to that by vacuuming it up early and often. That chore is easier said than done— unless you have a robot vacuum to do the work for you. This lovely bright cobalt Bobsweep PetHair Plus robot vacuum and mop, only $200 today at Best Buy seems like an ideal option. That’s a whopping $700 off, by the way.

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You can get the same deal for the charcoal version of the robot vac, too. This model is not only specially made for picking up pet hair, it self docks and charges when it’s finished with the work.

It also comes with a mop attachment, so it can take care of those kitchen floors for you as well. Grab it while it’s still available for this fantastic price!

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Apple will replace AirPods Pro for free with faulty noise cancellation, static or crackling

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Today, exactly one year after Apple first launched the AirPods Pro — and thus the same day the very first AirPods Pro owners will see their one-year warranties expire — Apple has launched a repair program that offers free repairs or replacements for another whole year if your AirPods Pro experience issues with noise cancellation or static.

Specifically, Apple will fix:

Crackling or static sounds that increase in loud environments, with exercise or while talking on the phone

Active Noise Cancellation not working as expected, such as a loss of bass sound, or an increase in background sounds, such as street or airplane noise

Apple says only a “small percentage of AirPods Pro” are affected by the issues, but it apparently wasn’t just an early batch — Apple says affected units were manufactured “before October 2020,” meaning every AirPods Pro ever made might be eligible. That’s quite a recall if so. Apple says it will repair faulty AirPods Pro for two years after you first buy them.

We’ve heard complaints about degraded noise cancellation before, and at least one Verge editor has replaced their AirPods Pro under warranty. It’s nice to hear that Apple isn’t just cutting buyers off as soon as that warranty expires.

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This 55″ 4K TCL Smart TV Hangs on Your Wall for $200

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Best Tech DealsBest Tech DealsThe best tech deals from around the web, updated daily.

TCL 55″ S434 4K Smart TV | $200 | Best Buy

Best Buy has an insane deal going for a brand new 55″ 4K TCL smart TV. It’s the S434, which is pretty baseline for TCL’s lineup, but at just $200, there’s little to complain about. TCL’s panels are plenty sharp and accurate, and with this set, you’ll get HDR10 compliance for enhanced color and brightness in supported games and video content. This model has Android TV onboard for all your app needs, and with an included voice remote, all your favorite content is just a shout away with the help of Google Assistant.

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