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Duplex, Google’s conversational A.I, has updated 3M+ business listings since pandemic

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Google today offered an update on the status of Duplex, its A.I. technology that uses natural conversations to get things done — like making restaurant reservations, booking appointments, or updating a Google Business listing, for example. When the pandemic began, Google expanded its use of Duplex for business updates to eight countries, and has since made over 3 million updates to business listings — including pharmacies, restaurants and grocery stores.

These updates have been seen over 20 billion times across Maps and Search, the company says.

The A.I. technology, first introduced at the Google I/O developer conference in 2018, is able to place calls to businesses and interact with the people who answer the phone. In the case of reservations or appointment setting, it can request dates and times, respond to questions, and even make sounds to make the A.I. seem more like a person. For instance, it can insert subtle vocal breaks, like “mm-hm” and “um,” into its conversations.

Since launching, Duplex in Google Assistant has completed over a million bookings, Google announced today.

The company also noted it began to use Duplex to automatically update business information on Google Maps and Search in the U.S. last year, saving business owners from having to manually update details like store hours, or whether they offer takeout, among other things.

Last year, Google also brought Duplex to the web in the U.S., to help users book things like movie tickets and rental cars. Today, Google says it will begin piloting the same experience with other things, like shopping and ordering food for a faster checkout experience.

Just a few weeks ago, Google also introduced another Duplex-powered feature, “Hold for Me,” which lets you use Google Assistant to wait on hold on your phone call, then alert you when someone joins the line.

Thanks to advances in neural speech recognition and synthesis, and in Google’s own new language understanding models, the company says today that 99% of Duplex calls are entirely automated.

The Duplex update was one of several announcements Google made today at its Search On 2020 event, where it introduced a number of search improvements, including the ability to search for songs by humming, better guess at misspellings, point users to the correct part of a page to answer their question, tag key moments in videos, and more.

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Charge Your Phone Wirelessly With 50% off a Multifunctional LED Lamp

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Best Tech DealsBest Tech DealsThe best tech deals from around the web, updated daily.

White Wireless Charge Lamp | $18 | Amazon | Clip coupon + code ABC88699
Black Wireless Charger Lamp | $20 | Amazon | Promo code ABC88699

When you’re ready to turn in for the night, you don’t want to forget to charge your phone— especially if your mobile device doubles as your alarm clock.

With this wireless charger lamp, you can make this crucial step of your nightly routine even easier by just setting your phone on the wireless charging pad and… well, that’s all there is to it!

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Other functions include multiple lighting modes as well as a sleep timer option for auto shut-off of the light after 30 or 60 minutes.

This lamp can be yours in white for $18 if you clip the coupon on Amazon (it’s below the original $40 price) and add promo code ABC88699 at checkout.

You can snag the black version for $20 using the same code—no coupon though, sorry.

Don’t sleep on this deal! Who knows how long stock or the coupon code will last?

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Keep That Hotdish Hot With 65% Off a Luncia Casserole Carrier, Only $11 With Promo Code

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Best Home DealsBest Home DealsThe best home, kitchen, smart home, and automotive deals from around the web, updated daily.

Luncia Double-Decker Dish Carrier | $11 | Amazon | Promo code SDDU9S7F

It has been a long time since the days we could safely have a potluck or other gatherings, but we have a fantastic deal perfect for once those times return. These double-decker Luncia dish carriers can be had for 65% off when you add promo code SDDU9S7F at checkout and clip the coupon on the site (it’s just below the price). These holders fit 9″x 13″ sized baking dishes.

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That means you can insulate and keep two dishes of food warm for only $11 instead of $30. What’s more, your Luncia carrier will arrive by Christmas if you order today as a Prime member.

Just add promo code SDDU9S7F and clip the 5% off coupon to bring the price down to $11 for the blue or the grey option.

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Grab this offer while it’s still around!


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Conquer Your Pup’s Dander and Fur With $700 Off a Cobalt or Charcoal Bobsweep PetHair Plus Robot Vacuum

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Best Home DealsBest Home DealsThe best home, kitchen, smart home, and automotive deals from around the web, updated daily.

Bobsweep PetHair Plus Robot Vacuum & Mop (Cobalt) | $200 | Best Buy

Bobsweep PetHair Plus Robot Vacuum & Mop (Charcoal) | $200 | Best Buy

Allergies can be bad enough as the seasons change. Don’t let pet hair and dander add to that by vacuuming it up early and often. That chore is easier said than done— unless you have a robot vacuum to do the work for you. This lovely bright cobalt Bobsweep PetHair Plus robot vacuum and mop, only $200 today at Best Buy seems like an ideal option. That’s a whopping $700 off, by the way.

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You can get the same deal for the charcoal version of the robot vac, too. This model is not only specially made for picking up pet hair, it self docks and charges when it’s finished with the work.

It also comes with a mop attachment, so it can take care of those kitchen floors for you as well. Grab it while it’s still available for this fantastic price!

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